Job Description

Overview

Retell is a AI phone call platform automating call center communications, including sales, support, customer engagement, and retention calls (e.g., promotional calls, debt collection, etc.).

We closed a $4.7M seed round and achieved remarkable growth, reaching $5M in annualized revenue within 10 months. Retell AI is proudly backed by Alt Capital, Y Combinator, and other leading investors.

Position : Founding Senior Solution Engineer

Job type: Full-time, 40 hr/week onsite with flexible hours + 25 hr/week work from home

Salary: $130K - $170K

Equity: 0.10% - 0.3%

Commision : Based on performance

Bonus: $13k - $17k

Location: Redwood City, CA, US

US visas: Sponsors Visa & Greencard

Benefits: 100% medical, dental, vision insurance covereage for you. Unlimited breakfast, lunch, dinner, and snacks. Gym, daily communte fee reimbursed.

Video Walk Through About The Product

Job Description

Roles and responsibilities

• Partner with sales to drive successful deals and customer outcomes, ultimately increasing our number of enterprise customers
• Lead qualified product demos and pre-sales process for prospective customers
• Collaborate internally to maintain our documentation, demo environments and serve as a Sales Team for product requests
• Support solution selling and work cross-functionally with customers and internal partners to find solutions
• Lead and successfully execute POCs and POVs, building trust and collaboration with key technical stakeholders, to drive successful completion of engagements.
• Report product feature requests back to product teams

Qualifications

• Undergraduate degree in CS/CE/EE. 1+ year of working experience
• Friendliness & Empathy - Strong communication and presentation skills.
• Accountability & Collaboration - Comfortable working with both sales and engineers. Will do whatever it takes to deliver projects on-time.
• Proactiveness & Urgency - Willing to work long hours. Can juggle between multiple projects and deadlines.
• Growth Mindset & Love of Learning - Strong adaptability in any setting. Has exposure to the latest tech trends, know how to use a wide range of technical and non-technical tools

Benefits

• Competitive salary with an equity package, year end bonus
• Best health, dental and vision insurance available, 100% covered by Retell for you
• Catered Breakfast, Lunch and dinner everyday
• Monthly commute expenses fully covered
• Unlimited snacks and drinks
• Monthly Wellness reimbursement that you can spend on anything health related
• H1B and Green Card sponsorship available
• Option to reside at the office with your own private bedroom.
• A friendly office cat to brighten your day!
• The chance to innovate and push the boundaries of voice AI in a dynamic, venture-backed startup

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