Guest Relations Specialist Job at Aska, Brooklyn, NY

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  • Aska
  • Brooklyn, NY

Job Description

Aska, a renowned 2-Star Michelin restaurant in Williamsburg, is seeking a dedicated and polished Guest Relations Specialist to join our esteemed team. We pride ourselves on delivering exceptional dining experiences, and the Guest Relations Specialist plays a vital role in ensuring our guests feel welcomed and cared for from the moment they connect with us.

Key Responsibilities:
  • Answering phone inquiries and assisting with guest questions.
  • Responding promptly to reservation emails with professionalism and courtesy.
  • Assisting guests with bookings, ensuring all reservations are accurately recorded.
  • Preparing and managing reservation reports and VIP reports for the team.
  • Greeting and seating guests with warmth and efficiency during service.
  • Collaborating with the FOH team to ensure seamless service and exceptional guest experiences.
What We’re Looking For:
  • A professional demeanor with a passion for hospitality and guest service.
  • Excellent communication skills, both written and verbal.
  • Ability to multitask and manage time effectively in a high-paced environment.
  • Previous experience in a fine dining setting is a plus, but not required.
  • A positive attitude, attention to detail, and a team-oriented mindset.
What We Offer:
  • Competitive compensation at $25/hr, plus tips.
  • Opportunity to work in a prestigious, 2-Star Michelin restaurant.
  • A supportive and collaborative work environment.
  • Opportunities for professional growth within our team.

Join us at Aska and be part of a culinary journey that redefines fine dining in Brooklyn. If you have a passion for guest service and are committed to excellence, we would love to hear from you.

To Apply: Please submit your resume and a brief cover letter detailing your experience and interest in the role.

Job Tags

Full time,

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