Job Description

Job Title: Medical Assistant & Front Desk Receptionist

Location: Menlo Park, CA

Role Classification: Part-Time, Non-Exempt

What We’re About

AESTHETX is luxury plastic surgery and dermatology practice that serves some of the most well-known Bay Area clientele from Silicon Valley to Marin. Our highly trained experts are the best in the industry—renowned for skilled personalized service delivering safe, effective, medically-proven treatments and optimal results. AESTHETX is here to ensure patients achieve a natural result focused on skin health and healthy aging, not just the aesthetic.

We thrive in a people-first culture with an authentic emphasis on wellbeing. As we grow, we reinforce the integrity of our unique culture by leading with love and an unparalleled passion for what we do. We offer world-class training and education. And as industry leaders we’re always innovating—bringing state-of-the-art equipment and services to our clinics.

We offer a competitive benefits package which includes generous employee discounts, Friends & Family discounts and a beautiful working environment with a stellar team. We also offer paid holidays and a 401k plan with a company match program. For full-time employees (32+ hours/week) we offer Medical, Vision, and Dental insurance.

Position Summary

We are looking for an enthusiastic, skilled, and motivated Medical Assistant & Front Desk Receptionist to join our amazing team. As a member of our front desk team, you will be the first person our guests meet when they arrive. As a member of our medical assistants team, you will play an instrumental role in helping patients feel at ease by providing high quality patient care and excellent customer service. To be successful in this position, you will demonstrate genuine warmth and hospitality to ensure the highest quality experience and care for our valued patients.

Clinical Responsibilities:

• Providing patient care and support to the medical staff

• Documenting medical histories, keeping records confidential and in good order

• Explaining treatment procedures to patients

• Sterilizing each medical instrument before and after each procedure

• Manage treatment rooms so they are well stocked, organized, and clean

• Collecting and performing basic laboratory tests

Administrative Duties:

• Scheduling appointments for patients

• Answering telephones and assisting in other front desk duties

• Updating and filing patient medical records

• Arranging for laboratory services

Education And Qualifications:

• Certification from an accredited Medical Assistant program

• 1-3 years of experience as a qualified Medical Assistant

• 0-2 years of experience as a qualified Front Desk Receptionist

• Knowledge of medical office EMR systems and procedures

• Excellent time management skills and ability to multi-task

• Exceptional customer service skills

• Excellent written and verbal communication skills

• Knowledge in MS Office software

• High level of professionalism

• Excellent team player and strong attention to detail

Full-Time Employee Benefits:

· PTO time off

· Eight Paid Holiday’s

· 401K with Employer Match

· Medical, Dental and Vision - 100% Paid for Employee Portion

· Flexible Spending and Health Savings Accounts

· Life Insurance

· Short & Long-term Disability

· Legal Plan

Employee Perks:

· Discounted Beauty Products and *Complimentary Aesthetic Treatments for Employees (Facial / Botox and more)

· Free – Gourmet Coffee

· Free - Food and Snacks – Our lunchroom is always fully stocked with snacks!

· Frequent Catered Lunches

· Fun-Themed Events for Employees Throughout the Year

*As outlined in our employee discount office policy

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