Job Description

About Aesthetica Plastic Sugery and Ascend Aesthetic Partners

Aesthetica Plastic Surgery operates under the leadership of Kimball M. Crofts, MD. Dr. Crofts has over 20 years of excellence in plastic surgery in Lindon, Utah. Our mission at Aesthetica Plastic Surgery is to offer a comprehensive approach to health, wellness, and beauty. We utilize leading-edge technology, treatments, and medicine to ultimately enhance well-being and positive self-image. Our goal is to create lifelong relationships with our patients by providing personalized care and results that will exceed expectations.

The team at Aesthetica Plastic Surgery is welcoming, friendly and highly trained in the latest treatment techniques. We are searching for a new member for our exceptional team.

Ascend Aesthetic Partners is a Management Services Organization (MSO) in the field of Plastic Surgery and Aesthetics. Founded on a commitment to excellence, innovation, and patient care, Ascend PSP brings together a network of highly accomplished plastic surgeons and their practices to advance aesthetic medicine, helping our patients feel more confident in their own bodies.

Why us?

We are a group of plastic surgeons that have come together to collaborate on a whole new level. We believe that by learning from like-minded plastic surgeons and collaborating, we can continually evolve and improve our practices, reaching more people and positively changing their lives.

SUMMARY

We are seeking a Patient Care Coordinator/Surgery Coordinator for our esteemed plastic surgery practice. The ideal candidate will possess exceptional organizational skills to effectively coordinate surgeries and patient care. This role demands a balance of administrative acumen, and interpersonal finesse to ensure seamless patient experiences.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Patient Care Coordinator/Surgery Coordinator Duties:

• Serve as the primary point of contact for patients scheduling surgeries, meet with patients and provide quotes (virtual and in-person).

• Coordinate surgical schedules, ensuring optimal utilization of operating room time and resources.

• Communicate effectively with patients regarding pre-operative instructions, including medication management, fasting guidelines, and procedural details.

• Obtain necessary pre-operative clearances and ensure all required paperwork and consents are completed accurately and in a timely manner.

• Facilitate communication between patients, surgeons, and other healthcare team members to address questions, concerns, and special needs. Adhere to facility policies and protocols.

• Adhere to facility policies and protocols.

• Understand HIPAA and the importance of maintaining patient confidentiality.

• Have proper etiquette for assigned jobs and respect all our patients.

• Advanced knowledge of the types of surgical procedures and treatments offered at the practice.

QUALIFICATIONS

EDUCATION AND EXPERIENCE

• Minimum of 2 years of experience preferred working as a surgery coordinator, preferably in plastic or reconstructive surgery.

• Minimum associate's degree in a medical field of study preferred.

SKILLS/ABILITIES

• Excellent organizational skills with the ability to prioritize tasks and manage multiple responsibilities

simultaneously.

• Exceptional interpersonal and communication skills, with a compassionate and patient-centered approach.

• Proficiency in medical terminology, electronic health records (EHR), and Microsoft Office applications.

• Commitment to maintaining confidentiality and upholding ethical standards in patient care.

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